Cost of Quality

Quality Cost Part II : Cost of Quality

The cost of quality, or CoQ, includes the cost of poor quality and the cost of good quality. In addition to internal and external failure costs, cost of quality includes prevention and appraisal costs. Prevention and appraisal costs are often referred to as the costs of conformity – they are the expenses related to ensuring Read more about Quality Cost Part II : Cost of Quality[…]

Cost of poor quality

Quality Cost Part I : Cost of Poor Quality (CoPQ)

Lean Six Sigma teams must always be aware that quality comes at a cost. When talking about quality costs, many organizations consider what is known as the cost of poor quality, or CoPQ. The cost of poor quality is defined as the costs or expenses associated with defects created by a process. Quality has a Read more about Quality Cost Part I : Cost of Poor Quality (CoPQ)[…]